The need
Like many other companies, B&B was challenged to improve both operational efficiencies and customer experience. With rising rates and hundreds deliveries in the lower mainland, they experienced significant increases in costs over the past few years. Finding a Reliable solution that could help them save costs and get proper service when needed which became a priority.There are many challenges facing the Construction industry today; the success of the digital marketplace, rising customer expectations, increased costs, and shifts in customer behavior. As a result, businesses are looking for ways to run their operations more efficiently so they can compete and invest in areas that provide the greatest business value. B&B Truss needed a solution that would provide real-time control of usage in order to maximize savings. Plus, it had to be scalable to fit their needs as well as their staff’s needs. Lastly, it needed to be implemented with minimal disruption to customers and staff.
The solution
Amritech recommended custom tailored plans specifically designed for their needs and a robust Sonim phones. The solution is a reliable network and multiple ptt devices for their delivery trucks. They have less downtime since the delivery truck operators have heavy duty phones that won’t break easily which B&B Truss don’t have to replace often unlike other phones. It provides a single point of control to monitor and manage data/voice usage online which can be accessed quickly and easily